The small variation: If you’re on the lookout for a distinctive gemstone or special wedding gift, Leibish & Co. has a robust inventory of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company was running online since 1998 with your own touch with acquired repeat company worldwide. Leibish & Co. allows you to purchase free stones or even to make use of the complimentary “Design your” device to bring your own perfect little bit of jewellery to life. With years of experience and solid design under its buckle, Leibish & Co. is found on the brink of growing their supply to watches alongside add-ons.
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Whenever Leibish Polnauer established his first online diamond business in 1998, it took almost a complete day to upload a single image and explanation to his website â but he had been a visionary which noticed possible within the fledgling world of ecommerce. “as he views the potential in a notion, he will do everything in his power to progress with-it,” said Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created an effective, family-run procedure together with his partner and children serving in management positions. They’ve got cultivated a successful online business with workplaces found throughout the world. Leibish & Co. is a leader in special colored diamonds and gems which are hard to find someplace else. Their diamonds are conflict-free, that’s a significant factor for all customers.
“folks come to us since they find something somewhat different, something a tad bit more unique than the rest of us provides,” Benji stated.
While Leibish & Co. supplies top-notch standard expensive diamonds, the organization focuses primarily on colourful, special jewellery. When asked why business has actually these a top customer return price, Benji rapidly pinpoints the reason why.
“It’s a combination of outstanding items, great service, and jewelry crafted to the highest amounts of excellence,” he said. “The precious jewelry we make is certainly not your everyday, mass-produced particular item. Each piece is custom-made to completely suit the diamond or gemstone chosen by the customer.”
A household Affair With Personal Service
Leibish & Co. is a true family members business, with Leibish’s relatives playing important parts into the company.
Leibish functions as creator and President of business, while their partner, Rosi, will be the company’ Events Manager. Their own eldest girl, Chavi, serves as top honors Jewelry Designer â that is a massive duty since custom jewelry comprises significantly more than 50per cent of this organization’s business, Benji said.
Leibish’s eldest child, Yossi, is the CEO of Leibish & Co. Another daughter, Shmulik, who is a graduate associated with Gemological Institute of The usa, may be the fundamental Diamond Buyer when it comes down to business. “Shmulik is actually, really, among the majority of gifted tone diamond experts in a,” Benji stated.
Leibish’s child Itzik could be the organizations COO and operates the ny workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, is the company’s CFO.
“as among the longtime members of the group, i will let you know that, even though there is no relationship, they consider myself, as well as others, element of their loved ones,” Benji said. “everyone bring our very own knowledge on company, but come together to constantly grow the business.”
Customers are additionally addressed like family at Leibish & Co., where in fact the company invests electricity into personal solution and product sales. “have you ever managed one particular broker, for instance, that’s the exact same individual could usually manage, it doesn’t matter what you will be contacting or composing in approximately,” Benji mentioned. “We don’t believe in driving clients around to various departments when they have a question or specific issue they would like to manage.”
Clients Come From throughout the World
Leibish has actually a couple of various kinds of clients: you’ll find consumers, who primarily store through website, stores, and those inside the trade business, who typically go to the businesses primary offices in nyc, Israel, and Hong Kong.
Most Leibish & Co.’s clients are from U . S .. Its then most well known market is Canada, with great britain, Australia, Hong-Kong, additionally the remainder of Europe.
Clients at every stage of existence shop at Leibish & Co., though most are within ages of 35 and 54, Benji mentioned. Additionally, the business garners around 300,000 web site visits every month â and keeps a lot of the consumers finding its way back.
“With over a 70% return consumer status, we stay being among the most famous companies within our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks top-quality jewelry, and maintains inventory freedom, specifically for on the web customers, Benji said. The business sells numerous loose diamonds and important gems, but its key products are tailored jewelry projects.
“We keep a big assortment of multicolor diamond and gem jewellery, with many from the rarest colors actually seen,” he mentioned. “the audience is acknowledged most readily useful by our bread-and-butter products â yellowish diamond and pink diamond wedding bands. But we offer expensive jewelry of nearly every tone, and precious gems â such as sapphires, emeralds, and rubies. We sell jewellery constructed with colorless diamonds, also, but our knowledge is within the arena of tone.”
For customers who’ve anything in your mind and need assist which makes it an actuality, Leibish & Co. supplies a “Design yours” jewellery device, which Benji said is its most popular product.
“Obviously, when shopping for a unique portion, people usually want certain stones and setting designs they’ve currently dropped in deep love with,” he said. The “Design your own personal” instrument makes it possible for consumers to construct a bit using the stone, placing, and material of the choice.
“it permits them to bring their aspirations your â with the help of our expertise in artistry,” Benji informed you.
Extras & brand-new Online Tools waiting for you for Leibish & Co.
since it appears forward to the long run, Leibish & Co. is actually gradually shifting toward higher-ticket products and a lot more product assortment. The firm feels comfy branching over to new products because of the devotion and enthusiasm it relates to perfect its recent creations.
“we now have talked about introducing numerous add-ons â such as for example deluxe watches, bags, and also pencils,” Benji mentioned. “But we decided to wait until we initial perfected the main distinctive line of item, basically diamonds.”
Leibish & Co. can looking for ways to carry on perfecting the preferred website, too. A proven way it intentions to enhance its internet based knowledge is through adding enhanced real life attributes, which will give virtual customers a lot more of an in-store experience.
As a business enterprise featuring its sources in colorful diamonds and e-commerce, Leibish & Co. continues to innovate in a normal market which views modification because the exception to this rule, maybe not the guideline.
